Group Appointments allow multiple customers to book into the same time slot for a shared service or class.
Instead of offering appointments to one customer at a time, you can set a maximum capacity and allow several people to reserve a spot in the same session.
This is ideal for:
Fitness classes
Group PT sessions
Workshops and seminars
Training sessions
Therapy groups
Educational clinics
Seasonal events
You control how many spaces are available, and the system automatically closes bookings once capacity is reached.
Follow these steps to set up a Group Appointment:
Step 1: Create or Edit a Service
Log into your Get Synced dashboard.
Navigate to Services.
Select an existing service or create a new one.
Step 2: Enable Group Booking
In the service settings, enable Group Appointment.
Set the Maximum Capacity (e.g. 10 participants).
Save changes.
You can now accept multiple bookings for the same time slot.
Step 3: Set Pricing
You can choose:
Price per participant
Fixed group price
Deposit per person
Full payment required
Example:
£12 per class attendee
£25 per workshop participant
£5 deposit per booking
💡 Tip: Use deposits to reduce last-minute cancellations.
Step 4: Monitor Bookings
From your calendar, you can:
See how many spots are filled
View participant list
Track payments
Close bookings manually if needed
Once capacity is reached, the slot becomes unavailable automatically.
🔄 How It Works
A group service is scheduled.
Customers book into the same time slot.
Each booking counts toward capacity.
When the limit is reached, the session closes.
Everything updates in real time.
🚀 Advanced Uses
Group Appointments can also be used to:
Offer tiered pricing (early bird discounts)
Run recurring weekly classes
Combine with Packages for class passes
Use Waiting Lists for fully booked sessions
Apply Customer Categories for member-only classes
💡 Example:
10-person yoga class → 8 booked → 2 spots remaining → Automatically closes at 10.
🎯 Why Group Appointments Matter
Businesses using Group Appointments benefit from:
Higher revenue per time slot
Better class management
Automated capacity control
Reduced admin workload
Improved session planning
It allows you to scale beyond one-to-one bookings — without losing control.
