Packages allow you to bundle multiple sessions or services together and sell them as a single purchase.
Instead of customers booking one appointment at a time, they can purchase a package and use their sessions over time.
This is ideal for:
Personal trainers selling 10-session plans
Clinics offering treatment courses
Salons selling hair care bundles
Therapists offering structured programmes
Garages offering annual service plans
You can control:
Number of sessions included
Expiry dates
Pricing
Which services are included
Whether payment is upfront
Packages encourage long-term commitment and predictable revenue.
Follow these steps to create and manage packages:
Step 1: Navigate to Packages
Log into your Get Synced dashboard.
Go to Services.
Select Packages.
Click Create New Package.
Step 2: Define the Package Details
Enter:
Package name
Description
Total number of sessions
Price
Expiry period (e.g. 3 months)
Example:
“10 PT Sessions – Save £50”
“6 Physiotherapy Treatment Plan”
“Hair Colour & Cut Bundle”
Make the value clear in the title.
Step 3: Assign Services to the Package
Choose which services are included in the package.
You can:
Include one specific service
Allow flexibility between multiple services
Restrict the package to certain staff
This keeps packages structured and controlled.
Step 4: Set Payment Rules
You can choose:
Full payment upfront
Deposit required
Payment via Stripe, PayPal or Square
💡 Tip: Packages work best when paid upfront to secure commitment.
Step 5: Monitor Usage
Once a customer purchases a package:
Sessions are automatically deducted when booked
Remaining sessions are visible
Expiry dates are tracked
Staff can see package balances
Everything is managed automatically inside the system.
🔄 How Packages Work for Customers
Customer purchases a package.
The sessions are credited to their account.
Each time they book, one session is deducted.
When sessions run out, they can repurchase.
This creates a smooth repeat-booking experience.
🚀 Best Practices
Offer slight savings compared to single sessions.
Add an expiry date to encourage consistent bookings.
Promote packages on your website and social media.
Use packages for high-retention services.
💡 Example:
“Buy 10 sessions and save 10%” increases upfront revenue and loyalty.
🎯 Why Packages Matter
Businesses using packages benefit from:
Predictable income
Improved customer retention
Higher upfront revenue
Better long-term client relationships
Simplified session tracking
Packages turn one-time bookings into ongoing commitments.
