Email Notifications automatically keep both you and your customers informed about every stage of the booking process.
From confirmations to reminders and cancellations, emails are sent instantly and professionally — without you lifting a finger.
With Get Synced, you can automate:
Booking confirmations
Appointment reminders
Reschedule confirmations
Cancellation notifications
Staff notifications
Payment confirmations
Follow-up emails
This ensures your customers always know what’s happening — while reducing missed appointments and manual admin.
For clinics, this means appointment confirmations and intake reminders.
For garages, it means MOT reminders and service confirmations.
For salons and PTs, it means fewer no-shows and smoother scheduling.
Follow these steps to set up and customise your email notifications:
Step 1: Access Notification Settings
Log into your Get Synced dashboard.
Navigate to Settings.
Select Notifications.
Choose the Email tab.
Here you’ll see all available email templates.
Step 2: Customise Your Email Templates
You can edit:
Subject lines
Email body content
Business name
Contact details
Branding elements
Cancellation policy wording
Personalisation tags can be used to automatically insert:
Customer name
Service name
Appointment date & time
Staff member
Location
Payment details
💡 Tip: Keep subject lines clear and simple, e.g.
“Your Appointment is Confirmed – [Business Name]”
Step 3: Enable Automated Reminders
To reduce no-shows:
Go to Reminder Settings.
Choose how many hours before the appointment the reminder should send (e.g. 24 hours).
Enable the toggle.
You can set different reminder timings depending on your business needs.
Step 4: Test Your Emails
Before going live:
Make a test booking
Check formatting on mobile and desktop
Confirm links work correctly
Ensure branding appears consistent
This guarantees your emails look professional and trustworthy.
🚀 Best Practices
Send a reminder 24 hours before the appointment.
Include your cancellation policy clearly in confirmation emails.
Add a contact phone number in case customers need urgent support.
Keep messaging friendly but professional.
🎯 Why Email Notifications Matter
Businesses using automated email notifications typically experience:
Fewer missed appointments
Less manual confirmation calls
Better customer communication
A more professional brand image
Automation saves time — and protects your revenue.
